The Agele Group
Your Practice Operations Partner for Chiropractic & Concierge Healthcare Offices
Walk into your office, treat your patients, and trust that everything else is running exactly as it should.
At TAG, we specialize in front-office operations, workflow management, patient flow, and administrative systems for high-touch healthcare practices.
We don’t replace staff.
We fortify your systems, strengthen your processes, and ensure nothing falls through the cracks.
If you’re tired of doing everything yourself—or your front desk is overwhelmed, behind, or stretched thin—we’re your behind-the-scenes operational backbone.
What We Do
Practice Operations Partnership (POP)
Premium front-office and operations support for practices that value excellence, patient experience, and efficiency.
We help with:
Patient intake & follow-up
Scheduling & calendar management
Insurance verification
Front-office structure & workflow
Inbox and communication management
Systems creation & enforcement
No-show reduction strategies
Day-to-day operations oversight
Why It Works:
Because we understand how a chiropractic or concierge practice should run—
from the moment a patient calls to the moment claims are sent for billing.
You’re not hiring a virtual assistant.
You’re partnering with a specialist who has hands-on chiropractic front-office experience and knows exactly what’s falling through the cracks.
Designed for offices that need consistent support to keep front office operations running smoothly—without everything falling back on the provider.
Support may include:
Client Intake – Supporting initial outreach, data collection, and intake form management to help welcome new patients smoothly.
Inbox Management – Assisting with inbox organization, light responses, and prioritization to keep communication flowing.
Client Communication – Supporting appointment confirmations and follow-ups to help keep patients informed and engaged.
Appointment Scheduling – Assisting with calendar management and scheduling to maintain consistency.
Insurance Verification – Supporting eligibility checks and verification processes as needed.
Follow-Up Support – Assisting with follow-ups for missed appointments, document requests, or patient communication.
Notarizations – One notarization per month included.
We work alongside your team to reinforce processes, maintain consistency, and step in where needed—so your operations stay on track without constant oversight.
Foundation Support Package
Designed for growing practices that need a stronger layer of operational support. This level allows us to work more closely with your team to reinforce front office processes, maintain consistency, and step in where needed to keep things moving smoothly.
Support may include:
Client Intake – Supporting the intake process to help new patients move through onboarding smoothly and consistently.
Inbox Management – Assisting with inbox monitoring, communication flow, and prioritization so important items don’t get missed.
Client Communication – Supporting patient reminders, follow-ups, updates, and general communication to help maintain engagement.
Appointment Scheduling – Assisting with scheduling coordination and calendar flow to help keep the front end organized and on track.
Insurance Verification – Supporting verification workflows and follow-up on incomplete or pending cases as needed.
Follow-Up Support – Assisting with ongoing follow-up efforts to reduce missed opportunities and improve continuity of care.
Notarizations – Up to 3 notarizations per month included.
At this level, we work more closely with your office to strengthen day-to-day operations, support your team consistently, and help prevent important tasks from falling back on the provider.
Practice Partner Plan
Designed for offices that need a higher level of operational support and consistency. This level of support allows us to work more closely with your team to reinforce processes, maintain workflow, and step in where needed to keep everything running smoothly.
Support may include:
Inbox Management – Supporting priority inbox handling, timely responses, and escalation of high-priority items as needed.
Client Communication – Assisting with patient communication, follow-ups, rescheduling, and outreach to maintain engagement and continuity.
Appointment Scheduling – Supporting more complex scheduling needs, coordination, and calendar management to maintain flow.
Workflow Support – Reinforcing front office processes and helping ensure tasks are handled consistently across the team.
Operational Support – Stepping in where needed to maintain continuity during busy periods or gaps in coverage.
Real-Time Oversight – Providing ongoing visibility and support to help ensure operations stay aligned and on track.
Notarizations – Up to 3 notarizations per month included.
At this level, we are more closely integrated with your team to ensure consistency, reduce gaps, and support the day-to-day flow of your operations—without replacing your internal staff.
VIP Operations Partnership
More about
our brand
The Agele Group was built to bring structure, relief, and operational excellence to practices that want to grow without sacrificing quality or patient experience.
With real experience running a chiropractic front office, Gigi understands the exact pressure points providers face—and exactly how to fix them.
You don’t need to hire more staff.
You need the right partner.
The Agele Group was founded by Holguine (Gigi) Agele—a mother, aspiring entrepreneur, and former public servant—who, after stepping away from the workforce to care for her family, sought work that was both meaningful and impactful.
During that transition, she recognized a critical gap in healthcare practices—particularly chiropractic and concierge offices: exceptional patient care was being undermined by overwhelmed front offices, inconsistent workflows, and operational systems that simply weren’t working.
Having firsthand experience running a chiropractic front office, managing patient flow, insurance verification, scheduling, and day-to-day operations, Gigi understood exactly where things were breaking down—and how costly those breakdowns could be.
She built The Agele Group to serve as a true Practice Operations Partner: providing structure, ownership, and behind-the-scenes operational support that allows providers to focus on what they do best—treating patients—while trusting that their practice is running smoothly, efficiently, and with care.
At TAG, operations aren’t treated as tasks. They’re treated as the foundation of a practice that works. Click below to learn more.
Additional Services Available
Available separately or in support of Practice Operations clients.
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Client Intake
Inbox Management
Client Communication
Appointment Scheduling
Insurance verification
Follow-Up Services
Remote Online Notarization
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General Notarization
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Buyer/Seller package signings
Refinance and HELOC signings
Loan modification signings
Deed-only signings
Scan-back and drop-off service
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Need to use a document internationally? We handle the entire process—from notarization to submission.
Hague Convention countries only.
Some additional services may require a brief consultation to confirm scope and requirements.
Contact Us
Interested in partnering together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!